Privacy Policy | idompet Official Casino Security & Data Protection

This Privacy Policy describes how idompet handles personal information collected from users accessing our platform in Malaysia. It governs the collection, use, and protection of data provided during registration and while using our services.

This policy applies exclusively to our platform. It does not extend to third-party websites, external links, or partner services that you may visit after leaving our site. We encourage users to review the privacy policies of any third-party services they interact with.

We collect information necessary to provide a secure and regulated gaming environment. This data is grouped as follows:

We obtain information through three primary methods:

• Directly from you: Information you enter during registration, account updates, or when contacting support.
• Automatically: Technical data collected via cookies and system logs when you browse our site.
• Partner Service Providers: Information received from our payment and verification partners to confirm the validity of transactions and identities.

Your data is used strictly for the following operational purposes:

• Account Management: Creating, maintaining, and securing your user profile.
• Financial Processing: Facilitating seamless deposits and withdrawals.
• Compliance: Verifying that users meet the minimum age requirements and legal eligibility.
• Security: Detecting and preventing fraud, money laundering, and multi-accounting.
• Personalization: Tailoring the platform experience based on your preferences.
• Legal Obligations: Fulfilling requirements applicable to gambling operators in Malaysia.
• Marketing: Sending promotional offers only if you have provided explicit consent.

We do not sell your personal data to third parties. We only share information with:

• Technical & Service Providers: Entities that provide essential infrastructure, such as payment processors, KYC verification services, and hosting providers.
• Legal Authorities: When required by law or to comply with a legal process in Malaysia.

We implement robust security measures to protect your information, including:

• Encryption: Use of industry-standard encryption for data in transit.
• Access Control: Strict internal permissions ensuring only authorized personnel can access sensitive data.
• Isolation: Keeping payment processing data isolated from general account data.
• Monitoring: Regular system monitoring to detect and respond to potential security threats.

We use cookies to enhance your experience, remember your preferences, and ensure site security. For detailed information on how we use tracking technologies, please visit our Cookie Policy.

You maintain control over your personal information. You may exercise the following rights via our support channels:

• Access & Correction: Request a copy of your data or correct inaccuracies.
• Deletion & Portability: Request the removal of your data or its transfer to another service.
• Objection & Withdrawal: Withdraw consent for data processing or opt-out of marketing communications.

Note: Even after an account is closed, we must retain certain transaction and identity records to comply with gambling regulations and anti-money laundering rules in Malaysia.

Personal data is retained for the duration of your active account lifecycle. Once an account is closed, data is kept only for the minimum period required by applicable law in Malaysia to satisfy audit, legal, and regulatory obligations.

Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, that account will be closed immediately, and any remaining funds will be handled according to our terms.

Parents or guardians who suspect a minor is using our platform should contact our support team immediately.

To provide our services, some of our partner providers may operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are applied to maintain the confidentiality and security of your data during these transfers.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates are published on this page. We recommend checking the "Last Updated" date periodically to stay informed about how we manage your data.